Frequently Asked Questions

Everything you need to know about your iRESTORE experience.

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.

How do I initiate a return or exchange?

We offer a 30-day hassle-free return policy. Simply visit our Returns Portal with your order number and zip code to generate a prepaid shipping label for your exchange or refund.

Are your garments sustainably sourced?

Yes, at iRESTORE, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with Fair Trade certified factories.

How do I know which size will fit me best?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I modify or cancel my order after it has been placed?

Because we aim to ship orders as quickly as possible, we can only guarantee changes or cancellations within 60 minutes of order placement. Please contact our support team immediately for assistance.